Your weekly newsletter on digital transformation and digital health.
View in browser
BIGRIO New Logo_PNG
damo-logo-hd
Newsletter_Banner_Jan2025-15

May 19, 2025, Issue #309

Editor’s note

This weekly newsletter is brought to you by the BigRio and Damo research and insights team.

Was this forwarded to you? Subscribe to receive it directly in your inbox on Mondays. 

Questions or feedback? You can also reply to this email.

Subscribe

Upcoming Webinar Alert!

June25 Agentic AI Webinar_Damo Featured

Join us for an exclusive webinar exploring the transformative potential of Agentic AI and Voice Agents in healthcare and pharma. As artificial intelligence evolves beyond automation, these intelligent systems are ushering in a new era—capable of making autonomous decisions and engaging in natural, voice-based interactions.

Discover how these technologies are reshaping care delivery, patient engagement, and operational workflows.

👉 Register

👉 Also explore our customized in-person workshops here.

Digital Health in the News

Mayo Clinic radiology leads in AI use

The health system, which operates 16 hospitals, uses more than 250 AI models across its footprint, and employs more than 400 radiologists, a 55% increase since 2016. Becker’s Health IT

OpenAI unveils HealthBench to evaluate LLMs' safety in healthcare

The offering measures AI's real-world performance and safety around handling realistic medical conversations, using physician-created rubrics and GPT-4.1 scoring. mobihealthnews

Virtual nursing at Hackensack Meridian Health is making nurses and patients happy

In-hospital nurses can focus on more critical tasks and direct patient care while virtual nurses handle the routine monitoring and documentation tasks. Patients appreciate more personalized support and the overall hospital experience. Healthcare IT News 

This Week in The Big Unlock Podcast

season6-podcast_ep161_Damo_homepage_thumbnail

AI Agents Reduce Patient Access Time and Pajama Time for Doctors

Crystal Broj, Enterprise Chief Digital Transformation Officer at the Medical University of South Carolina (MUSC), shares how the organization is transforming healthcare through AI-powered voice bots, ambient listening, and digital front door innovations. 

👉Listen now   

👉The Big Unlock Podcast Archives 

Insights and Research

Unique generational mental health needs highlight demand for personalized care, survey finds

More than half of Americans say their mental health became important to them in the last five years, a new survey found. Fierce Healthcare

Featured Offering for The Month

Agentic AI as a Service for Healthcare and Pharma

Revolutionizing Healthcare with Autonomous Intelligence

agentic Ai

Agentic AI is transforming healthcare and pharma by enabling AI-driven automation, decision-making, and adaptive learning systems. Our Agentic AI as a Service (AAIaaS) solution provides cutting-edge capabilities that empower healthcare providers, pharmaceutical companies, and research institutions to improve patient care, optimize operations, and accelerate innovation.

👉Learn More

👉Book an Introductory Call

Damo Thought Leadership and Media Mentions

NEW! Keeping Humans in the Loop: How Pager Health Is Scaling GenAI Responsibly

Pager Health’s GenAI journey commenced not with high-visibility pilots or rapid experimentation, but with a deliberate focus on foundational strategy and internal preparedness. Damo Blog

 

White paper: The Silent Barrier to AI in Healthcare is Data Infrastructure: A BigRio Perspective

It outlines a blueprint for healthcare CxOs to design, fund, and govern an AI-ready data architecture, one that delivers not only compliance, but also clinical and financial ROI. BigRio White Paper

White paper: Unlocking the Potential of Data Integration in Digital Health

This white paper explores the critical concepts, standards, and technologies shaping healthcare data integration. BigRio White Paper

Transforming Patient Experience: Standardizing and Optimizing Contact Centers at a Large Health System

Sentara Health, a leading not-for-profit healthcare system, faced challenges with fragmented patient experiences across 13 contact centers. Partnering with Damo, Sentara centralized scheduling through the Clinical Access Center and unified contact centers under a comprehensive strategy. The collaboration improved cross-functional collaboration, standardized operations, and enhanced patient care, establishing a seamless, high-quality experience. Damo Case Study

Books Corner

rohit book
book-cover-hdt-f2

Other Stuff We’re Reading

Research: Gen AI Makes People More Productive—and Less Motivated

The integration of generative AI into the workplace represents a tremendous opportunity to enhance productivity, creativity, and innovation. But new research shows that it can have a downside: a study of over 3,500 people found that using AI tools led to performance gains, but also made employees less motivated and more bored when they had to work on other tasks, without the use of AI. HBR

What GenAI Tools Can and Can’t Do for Presentations

Mastering strategic storytelling is more critical than ever in the age of AI. Here’s how generative AI tools can support — or undermine — your next presentation. MIT Sloan Review

Digital Health Funding and M&A

Cohere Health lands $90M series C round to expand AI use cases

Cohere is now looking to use artificial intelligence to improve care management and other instances of administrative burden. Fierce Healthcare 

Northwell, Nuvance complete merger

The deal creates a 28-hospital system serving patients across New York and Connecticut. Healthcare IT News

Jobs Corner

Chief Technology Officer (CTO)

As the CTO, you will be the technology leader leading innovation for the studio, playing a pivotal role in shaping the products architecture, development strategy, and execution of at least two digital health products from the ground up.

Generative AI Engineer (LLM Expert)

Seeking a highly skilled Generative AI Engineer with expert-level experience in LLMs, OpenAI APIs, prompt engineering, and retrieval-augmented generation (RAG).

To advertise your job post here for free, please email it to us at info@bigr.io

Do you have a question? If you want to speak with our expert healthcare consultants, please don't hesitate to contact us here. 

BigRio, Harvard Square, One Miffin Place, Suite 400, Cambridge, MA 02138

Unsubscribe Manage preferences