When: Wednesday, April 09, 2025 · 11:00 AM – 12:00 Noon Where: Online (Zoom)
This webinar offers a sneak peek into how Sentara Health (an integrated, not-for-profit healthcare delivery system) unified its appointment scheduling and hospital communications contact centers into a Clinical Access Center and made it a Center of Excellence for further consolidation. This session will offer valuable insights for healthcare leaders and IT professionals looking to optimize patient experience while driving operational efficiencies.
Artificial intelligence reduced scan times, sometimes by 30%-50%. Diagnostic accuracy improved. And the chances of missed diagnoses were reduced, improving patient outcomes. Healthcare IT News
Athenahealth will offer Abridge's ambient clinical documentation solution as part of its growing suite of artificial intelligence tools for small and independent provider practices. Fierce Healthcare
CHAI is working to build the model card registry for AI purchasers, like health systems, to get a basic understanding of a model’s training data, fairness metrics and intended use. Fierce Healthcare
In this episode, Dr. Mark Weisman, Chief Information Officer and Chief Medical Information Officer at TidalHealth, shares how to transform dirty data into clean data, the role of data governance, patient care technologies, and key digital initiatives.
Primary care providers working mainly in small practices report decreased feelings of burnout and higher satisfaction with their practices when using an ambient AI scribe. Fierce Healthcare
Family physicians and other primary care clinicians reported that they already use digital health tools extensively at work. Rock Health
Featured Offering for The Month
CRM Consulting
Engage, Acquire, and Retain
Connecting CRM with a health system’s System of Records offers a 360-degree view of the patient to coordinate appropriate care while empowering front-line support teams to interact with and provide an optimal patient experience. Here's how we helped a large, leading health system, Sentara, transform its contact centers.
HIMSS 2025: Join The Big Unlock Podcast to explore transformative trends shaping the future of healthcare. Connect with Rohit Mahajan, host, and Ritu M. Uberoy, Co-host, on LinkedIn to meet at HIMSS.
One of the most significant challenges in the Upper Midwest is distance. Patients often travel hours to access care, which has driven Sanford’s commitment to leveraging technology to bridge these gaps. Damo Blog
At a recent session during Becker’s Digital Innovation + Patient Experience + Marketing Virtual Event, Kristen Jacobsen, Vice President of Marketing and Product Management at RevSpring, shared valuable insights on how healthcare organizations can optimize patient engagement. BigRio Blog
Sentara Health, a leading not-for-profit healthcare system, faced challenges with fragmented patient experiences across 13 contact centers. Partnering with Damo, Sentara centralized scheduling through the Clinical Access Center and unified contact centers under a comprehensive strategy. The collaboration improved cross-functional collaboration, standardized operations, and enhanced patient care, establishing a seamless, high-quality experience. Damo Case Study
With the advent of gen AI agents that assist consumers in their purchasing journeys, the balance of power will likely shift away from retailers and towards brands and AI-agents. That’s because AI agents will search for consumer goods more broadly, swiftly, and comprehensively than humans. HBR
We are seeking an experienced Sr. Epic Business Systems Analyst in a consulting role to join our engineering team, focusing on data integration with Epic EHR for Digital Health companies.
We are looking for a Fractional CTO with deep expertise in Customer Success and Support to help strengthen our technical due diligence (TDD) process of SaaS companies in this area.
To advertise your job post here for free, please email it to us at info@bigr.io
Do you have a question? If you want to speak with our expert healthcare consultants, please don't hesitate to contact us here.
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