Consumers often need clarification and support from the inconsistencies they experience within a single branded healthcare delivery system. This confusion stems from separate contact centers for billing questions vs. scheduling appointments, which may be further broken down by hospital vs. provider billing and primary care vs. specialty care appointment scheduling. This webinar offers a sneak peek into how Sentara Health, an integrated, not-for-profit healthcare delivery system, unified its contact centers after developing its Clinical Access Center and making it a Center of Excellence.
Venture funding for U.S. digital health startups totaled $10.1B across 497 deals this year, after logging $1.8B across 118 deals in Q4. 2024’s lower funding pot was influenced by investors’ focus on earlier-stage funding, as well as a pullback on later-stage check sizes. Rock Health
Alda Mizaku, chief data and artificial intelligence officer at the DC-based hospital, explains what skills are needed for this emerging C-suite position, and explains why an enterprise AI leader must be able to talk with anyone in any department. Healthcare IT News
The two companies will co-develop and deploy integrated AI-driven products that address needs across predictive and personalized care, interoperability, efficiency, diagnostics and patient engagement.FIERCE Healthcare
The St. Louis pediatric hospital has fully integrated its in-house behavioral health team with vendor tele-psychiatrists – including in its Epic EHR. The percentage of new patients scheduled within 14 days has jumped from 14% to more than 60%. Healthcare IT News
In this episode, David Berger discusses his journey from being an academic surgeon and oncologist to a leadership role in healthcare management. He also discusses his mission to simplify healthcare by making it more accessible and effective for everyone.
Staffing shortages, administrative burdens and opportunities for technology are top of mind for behavioral health organizations, a new survey reveals. FIERCE Healthcare
Featured Offering for The Month
CRM Consulting
GenAI Workshops
Damo offers customized onsite, in-person healthcare-focused learning and ideation workshops to accelerate your GenAI journey. We recognize the need to support healthcare organizations in every stage of their GenAI readiness. Our workshop solutions include:
Interactive Learning Sessions: Organizations who are new to GenAI and has only basic awareness
Collaborative Ideation Work Sessions: Organizations who are now looking to focus on GenAI with identified use cases
Steering Committee & Governance Advisory: For those who are now ready to move ahead with GAI strategically but do not know where to start
Application Development & Implementation: For those who know what they want with GAI and need a reliable partner
Discover how Generative AI (GenAI) is transforming the healthcare landscape in this exciting and informative webinar. Join industry leaders and AI experts as they explore the latest and most impactful use cases of GenAI in healthcare. From drug discovery to patient care, GenAI is revolutionizing the way healthcare providers, researchers, and companies operate—enabling faster innovation, improved patient outcomes, and reduced operational costs. Whether you’re in healthcare or technology, this webinar is designed to give you practical insights on leveraging GenAI to stay ahead in the ever-evolving healthcare ecosystem.
The latest generation of “AI agents” have transformed the way businesses operate and interact with customers; however, they have also raised some new ethical concerns. BigRio Blog
This case study showcases BigRio’s ability to leverage its expertise in cloud technologies and project management to support one of the world’s leading business schools in achieving its Digital Transformation objectives. The business school could reduce its cloud expenditures without compromising performance or scalability by optimizing resource allocation and eliminating underutilized services. The project provided a well-defined cloud strategy and a comprehensive two-to-five-year roadmap for future growth. BigRio Case Study
A large not-for-profit integrated healthcare delivery system on the East Coast focuses on innovation and creating exemplary healthcare experiences. Damo has been a long-time advisory partner and understands the health system’s strategic vision well. Damo Consultants knew the health system’s in-flight work towards improving their patient experience. As such, the health system engaged Damo in identifying the first set of journey maps that should be developed at an enterprise level and then prioritized and developed the first four maps. Case Study
In many cases, supervision is needed in the form of a human in the loop to avoid disaster. Yet, you lose productivity gains if you impose excessive supervision on your agent. Too little latitude, and the agent’s capabilities are constrained to answering simple questions. Too much autonomy, and brand, reputation, customer relationships, and even financial stability are at risk. The catch is that in order to get better, AI agents need the freedom to learn and grow in real-world situations. So what’s the right balance when it comes to giving your AI agents autonomy? HBR
The allure of generative AI is undeniable, but it should not eclipse the proven capabilities of analytical AI. Consider a better way to ideate on the best AI projects for your organization. MIT Sloan Management Review
Qventus, an operational AI company that specializes in reducing inefficiency in care delivery, raised a $105 million series D "mega-round" led by global investment firm KKR. FIERCE Healthcare
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